It's important to acknowledge and appreciate all contributions. Participants may have laboured for hours to get a simple 'help' onto the web board.
The principles of good practice you've looked at in the previous exercise are important in building relationships that lead to easy communications and dialogue, and motivate and encourage students to post new messages and progress through the course.
Let's say that you logon next week to find the following message from a student you haven't seen online before ….
"Finally I've managed to send this message - it's taken me ages to work out what is what in this system - I thought this was supposed to be a support!
Anyway, here's my query ….."
How are you going to respond?
Write and post your message in reply to this one.
The principles of good practice you've looked at in the previous exercise are important in building relationships that lead to easy communications and dialogue, and motivate and encourage students to post new messages and progress through the course.
Let's say that you logon next week to find the following message from a student you haven't seen online before ….
"Finally I've managed to send this message - it's taken me ages to work out what is what in this system - I thought this was supposed to be a support!
Anyway, here's my query ….."
How are you going to respond?
Write and post your message in reply to this one.
well done for sticking with it, IT can be
very frustrating at times!!!!
